Privacy Policy

Last updated: [11/25/2025]

AllWell Community Adult Day Center (“AllWell”, “we”, “our”, or “us”) respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or express interest in our adult day services.

By using this website or providing your information to us, you agree to the practices described in this Privacy Policy.
If you do not agree, please do not use this website.

1. Information We Collect

1.1 Information You Provide to Us

We may collect information that you voluntarily provide, such as:

Name, email address, phone number, and mailing address
Details you share when you submit an inquiry, schedule a tour, or request information
Basic details about a prospective participant (such as age range or general care needs) that you choose to share
Any other information you include in forms, emails, or phone calls with us

Please do not submit Social Security numbers or full medical records through our general website forms.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

IP address and general geographic location (city/region)
Browser type, device type, and operating system
Pages you visit, time spent on pages, and referring/exit pages
Date and time of your visit

We use cookies, log files, and similar technologies to collect this information.

1.3 Cookies and Similar Technologies

Cookies are small data files stored on your device. We use cookies to help the website function, understand how visitors use our site, and improve content and user experience.

You can usually control cookies through your browser settings. If you disable cookies, some features of the website may not work properly.

2. How We Use Your Information

We may use the information we collect to:

Respond to your questions, inquiries, and requests
Schedule tours, assessments, or follow-up calls
Provide information about our programs, services, and events
Improve our website, communications, and services
Send you updates or newsletters (you may unsubscribe at any time)
Maintain internal records and meet regulatory or reporting requirements
Protect our rights, safety, and the safety of our participants, families, and staff

3. Legal Basis for Processing (Where Applicable)

If you are located in a region that requires a legal basis for processing (such as the European Union),
we may process your personal information based on:

Your consent
Our legitimate interest in operating and improving our services
Our legal obligations

4. How We Share Information

We do not sell your personal information.

We may share information in the following limited situations:

Service Providers: With trusted vendors who provide services such as website hosting, email delivery, analytics, or IT support, and who are required to protect your information.
Professional Advisors: With attorneys, accountants, or consultants when reasonably necessary for business, legal, or compliance purposes.
Legal Requirements: When required by law, regulation, court order, or in response to lawful requests by public authorities.
Business Transfers: As part of a merger, reorganization, or transfer of some or all of our operations, subject to appropriate confidentiality protections.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect the information we collect
against loss, theft, and unauthorized access, use, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is completely secure,
and we cannot guarantee absolute security.

6. Data Retention

We keep personal information for as long as reasonably necessary to fulfill the purposes outlined in this Policy,
including to provide services, meet legal and regulatory requirements, resolve disputes, and enforce our agreements.

When information is no longer needed, we will delete it or anonymize it in a reasonable manner.

7. Children’s Privacy

This website is intended for adults and for families or caregivers of older adults.
We do not knowingly collect personal information online from children under 13 years of age.

If you believe a child has provided us with personal information via this website,
please contact us and we will take appropriate steps to remove that information.

8. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of certain personal information
Object to or restrict certain types of processing
Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.
We may need to verify your identity before responding to your request.

9. Third-Party Websites

Our website may link to external sites, social media platforms, or resources that are not operated by AllWell.
We are not responsible for the content or privacy practices of those third parties.
We encourage you to review the privacy policies of any websites you visit.

10. Health Information and Confidentiality

AllWell Community Adult Day Center may handle health-related information in connection with its in-person services.
Such information is treated confidentially and handled in accordance with applicable federal and state privacy laws.

The public website is intended for general inquiries only.
Please do not submit detailed medical records or highly sensitive health information through our general contact forms
unless we specifically provide a secure method for doing so.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
When we make material changes, we will update the “Last updated” date at the top of this page.
Your continued use of the website after any changes means you accept the updated Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

AllWell Community Adult Day Center
[Street Address]
Schaumburg, Illinois [ZIP]
Phone: (000) 000-0000
Email: info@allwelladultdaycenter.com